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FAQ

Able Carpet Care - 1800 813 963
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FAQ

Q. Why Should my carpets be steam-cleaned, when my friend had hers done and they were left saturated and smelly ?
A. The professionally trained technicians at Able carpet care has the best steam cleaning equipment and knowledge avoiding these problems.
 
Q. What is the preferred method and best clean ?
A. Steam cleaning is the only thorough restoration clean you can perform on carpets. Dry cleaning is a great way to freshen up carpets.
 
Q. Why are you more expensive than other well publicized carpet cleaners ?
A. Our training, equipment and service is the best, and we can back this up with our testimonials.
 
Q. How long does it take for my carpets to dry after they have been steam cleaned ?
A. It will depend on the dwelling, circulation and heat is needed to dry the carpet. A drying service is available at a small cost reducing drying to about 2 hours
 
Q. How often should I vacuum my carpets ?
A. This depends on traffic, a trained staff member can advise you when you get your carpets serviced. Twice per week is a general rule with a quality twin motored vacuum.
 
Q. Does steam cleaning damage my carpet long- term ?
A. Cleaning of the carpet regularly increases the life of the carpet and decreases damage caused by wear and spills
 
Q. Isn't it better if I hold out as long as possible before I clean my carpet ?
A. The longer a carpet is left before cleaning the more chance of permanent damage to the fibre and reducing the carpets life.
 
Q. Why do you have a minimum charge ?
A. The minimum charge covers the operators time to travel to the job and setting up.
 
Q. Can your chemicals be harmful, especially to babies ?
A. We Use safe environmentally friendly chemicals to clean the carpet and use caution at all times.
 
Q. Why do stains reappear after I've had my carpets cleaned ?
A. Stains reappear on the carpet usually when applied in a concentrate and not properly rinsed from the carpet. This may happen from a spill or when chemical is used to clean a spot.
 
Q. Why should I have a quality vacuum cleaner ?
A. Your vacuum cleaner is the number one key to keeping your carpets clean and preventing soiling. Your vacuum is your weapon to prolonging the life of your valuable asset.
 
Q. How often should I spot clean my carpets myself ?
A. Spot cleaning should be performed on a regular basis (monthly), anything spilt on the carpet should be attended to straight away
 

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